The rise in new hotels, restaurant, café, bar, night clubs, pizzerias etc. have increased the waiter/ waitress employment. If you enjoy customer service job than come and join our course of waiter/ waitress. You’ll learn:
Theory
- Introduction of hotel
- Introduction of F&B service department
- Food and beverage personals
- Greeting guest and rules for servicing
- Meal and meal plan
- Breakfast and its types
- Food and beverage service
- Food and beverage service equipment
- Classification of beverage
- Food and beverage preparation
- Standard operating procedures on F&B Service
- Hygiene Sanitation and safety
- Food and Beverage Terminology
Practical
- Tray handling
- Napkin folding
- Handling Service equipment
- Wiping service equipment
- Laying a cover (Set Up)
- Removing a cover
- Welcoming and receiving the guest
- Menu presentation
- Order taking
- Filling K.O.T and B.O.T
- Servicing normal water/ soft drinks
- Servicing tea/coffee (hot beverage)
- Servicing Beer, Whisky & Wine
- Crumbling
- Changing Ashtray
- Lighting guest cigarette
- Presenting the bill
- Sequence service
- Making cocktails and mock tails
- Opening wine bottles
- Farewell