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House Keeping

The housekeeper’s job must be most thankless job at any hotel. Housekeepers perform the most physically demanding work, cleaning an average of 10 to 14 rooms a day, yet have often invisible to the typical guest. So have are five myths, exposed about what a hotel housekeeper’s job is really like housekeeping generates the first impression on a guest’s mind.

The housekeeping efforts clearly show how the hotel will take care of its guests.

Course

Theory

  • Introduction of hotel
  • Introduction of housekeeping department
  • Housekeeping personals
  • Hotel rooms and guest
  • Linen meaning & its types
  • Cleaning procedures and its purpose
  • Standard procedures
  • Areas surface to be clean
  • Housekeeping desk control
  • Room maid’s cart
  • Flower arrangement
  • Safety and security principles
  • Fire hazards
  • Housekeeping terminology

Practical

  • Set up Maid’s cart
  • Making bed
  • Cleaning bedroom
  • Cleaning bathroom
  • Cleaning surface areas
  • Cleaning public areas
  • Evening turn down service
  • Areas surface to be clean
  • Carpet hovering/ cleaning
  • Cleaning an occupied room

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